Frequently Asked Questions

Frequently Asked Questions

Q. How do we go about getting our racing colors to you?

A. By sending us a picture or pictures by e-mail at horseracingtreasures@earthlink.net of your racing silks.

Q. What kind of gold is used to make the jewelry?

A.  Yellow gold is used to make the jewelry.

Q.  Can you order the jewelry in white gold?

A.  Yes we can special order it from the designer in white gold.

Q. Can the jockey silks be done in our own colors?

A.  Yes they can most of the jewelry in the Colors collection can be done in your own colors.

Q.  Do your Pendants’ come with chain included?

A.  Yes most of the pendants do come with a chain included.

Q.  What is your return policy on photos?

A. No Refund on photos. 30day transfer credit: Customer has 30days if dissatisfied to notify and request exchange or credit toward other merchandise.

Q.  Are the photos matted or framed?

A.  When you order you need to specify loose, matted or frame and choice of frame. The only exception are that some of the collectables already come matted and framed.

 


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